REPJAX TERMS AND CONDITIONS
Effective Date: 7/11/2025
1. ACCEPTANCE OF TERMS
By using RepJax services, requesting quotes, or placing orders, you agree to these Terms and Conditions. If you do not agree, please do not use our services.
2. NATURE OF SERVICES
RepJax operates as a promotional printing brokerage. We:
- Coordinate between customers and third-party printing suppliers
- Do not manufacture products directly
- Act as an intermediary to secure competitive pricing and quality products
- Facilitate the production and delivery process
3. QUOTE AND ORDER PROCESS
Quotes:
- All quotes are valid for 30 days unless otherwise specified
- Quotes are estimates and may change based on final specifications
- Written approval of quote required before production begins
Orders:
- Orders require 50% deposit before production starts
- Final payment due before shipping
- All specifications must be finalized before production begins
- Changes after production starts may incur additional fees
4. ARTWORK AND DESIGN
Customer Responsibilities:
- Provide print-ready artwork in required formats
- Ensure artwork meets supplier specifications
- Approve digital proofs before production
- Verify all text, colors, and design elements
RepJax Responsibilities:
- Review artwork for basic printability
- Coordinate proof approval process with suppliers
- Communicate any technical issues with artwork
Important: Customer is responsible for final artwork approval. RepJax is not liable for errors in customer-approved artwork.
5. PRODUCTION AND DELIVERY
Timelines:
- Production times are estimates provided by suppliers
- Actual delivery may vary due to supplier capacity, shipping delays, or unforeseen circumstances
- Rush orders available but not guaranteed
Shipping:
- Shipping costs are separate from product costs
- Customer responsible for providing accurate shipping addresses
- RepJax not responsible for shipping delays by carriers
- Damaged shipments must be reported within 48 hours of delivery
6. PAYMENT TERMS
- 50% deposit required to begin production
- Final payment due before shipping
- Accepted payment methods: [specify your methods]
- Late payments may result in storage fees or order cancellation
- Refunds subject to supplier policies and production stage
7. QUALITY AND LIABILITY
Quality Standards:
- Products manufactured to industry standards by our suppliers
- Minor color variations are normal in printing process
- Customer must inspect orders upon delivery
Liability Limitations:
- RepJax liability limited to order value
- Not responsible for supplier production errors beyond our control
- Not liable for consequential or indirect damages
- Quality issues addressed through supplier warranty policies
8. CANCELLATIONS AND CHANGES
Before Production:
- Orders may be cancelled with 24-hour notice
- Deposit refundable minus any setup fees incurred
After Production Begins:
- Cancellations may result in partial or full payment due
- Changes may incur additional fees and delay delivery
- Customer responsible for costs already incurred with suppliers
9. INTELLECTUAL PROPERTY
- Customer retains ownership of provided artwork
- Customer grants RepJax license to use artwork solely for order fulfillment
- Customer responsible for ensuring artwork doesn't infringe on third-party rights
- RepJax may share artwork with suppliers as necessary for production
10. FORCE MAJEURE
RepJax not responsible for delays or failures due to circumstances beyond our control, including but not limited to:
- Supplier production issues
- Natural disasters
- Transportation delays
- Government regulations
- Material shortages
11. DISPUTE RESOLUTION
- Disputes resolved through good faith negotiation
- Governed by laws of [your state]
- Customer agrees to report any issues within 30 days of delivery
12. PRIVACY
Customer information handled according to our Privacy Policy. Information may be shared with suppliers solely for order fulfillment.
13. MODIFICATIONS
RepJax reserves the right to modify these terms at any time. Changes effective immediately upon posting to website.
14. CONTACT INFORMATION
For questions about these terms: RepJax
Email: therepjax@gmail.com